According to Wikipedia
Early societies relied on a gift economy based on favours. Later, as commerce developed, less permanent human relations were formed, depending more on transitory needs rather than enduring social desires. Although such distinctions have no contemporary semantic weight, certain (short term) sectors prefer client while more stable, repeat business operations tend to prefer customer.
The term client is derived from Latin clientem or clinare meaning “to incline” or “to bend”, and is related to the emotive idea of closure. It is widely believed that people only change their habits when motivated by greed and fear. Winning a client is therefore a singular event, which is why professional specialists who deal with particular problems tend to attract one-time clients rather than regular customers.[vague]
Clients who habitually return to a seller develop customs that allow for regular, sustained commerce that allows the seller to develop statistical models to optimize production processes (which change the nature or form of goods or services) and supply chains (which changes the location or formalizes the changes of ownership or entitlement transactions).
- Lectures 15
- Quizzes 1
- Skill level All levels
- Language English
- Students 330
- Certificate Yes
- Assessments Self
This course provides an overview of all the key features in the Customer module, and includes instructions on how to configure Company and User settings, add/edit customers, and analyze and report on customer data.